55r Privacy Policy

55r ("we", "us", "our", "the Platform") is committed to protecting the personal information of everyone who uses 55r at https://55r.vin. This Privacy Policy describes how 55r collects, uses, stores, shares, and protects personal data about our registered players and site visitors in Bangladesh. It also describes the choices you have regarding your personal data and how you can exercise your rights.

By registering an account on 55r, logging in, or otherwise using the Platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and use of your personal data as described herein. If you do not agree with any part of this Privacy Policy, please discontinue use of the Platform immediately.

Information You Provide Directly

When you register an account, make a deposit, request a withdrawal, or contact our support team, you provide us with personal information that may include:

• Full legal name and date of birth (for age and identity verification in compliance with our 21+ requirement).
• Bangladeshi mobile number — used as your primary account identifier and for SMS verification, transaction alerts, and promotional communications where you have opted in.
• Government-issued photo identification (National ID card, passport, or driving licence) submitted during identity verification (KYC).
• Payment method details — including bKash account number, Nagad account number, Rocket account number, Upay details, or bank account details for deposit and withdrawal processing. We do not store full card numbers.
• Support correspondence — messages, complaints, and feedback submitted via our support email or live chat, retained to resolve disputes and improve our service quality.

Information Collected Automatically

When you access and use the 55r Platform, our servers and analytics systems automatically record certain technical information, including:

• IP address and approximate geographic location (used for fraud detection and to ensure the Platform is accessed from eligible regions).
• Device type, operating system, browser type and version, and screen resolution — used to optimise the Platform's display for your specific device.
• Session logs — pages visited, time spent, games played, bets placed, and navigation paths within the Platform, used for security monitoring and product improvement.
• Cookie and tracking technology data — see Section 7 (Cookies and Tracking Technologies) below for full details.

Information From Third Parties

In certain circumstances, 55r may receive personal information about you from trusted third-party partners, including:

• Payment service providers (bKash, Nagad, Rocket, Upay, and bank partners) — transaction confirmation data to verify deposits and process withdrawals.
• Identity verification services — document and biometric data returned by our KYC verification partner to confirm your identity and age before withdrawals are processed.
• Fraud prevention and anti-money-laundering screening services — risk scores and flagging data used to protect the Platform and its players from financial crime.

55r uses the personal data we collect for the following purposes, each grounded in a legitimate operational or legal basis:

• Account creation and management — to register your player account, verify your identity (KYC), maintain your account balance and transaction history, and process account closure requests.
• Payment processing — to process deposits from and withdrawals to your verified bKash, Nagad, Rocket, Upay, or bank account, and to maintain accurate financial records.
• Platform personalisation — to remember your preferences, language setting, and game history so that your experience on 55r is tailored to your interests.
• Security and fraud prevention — to detect, investigate, and prevent fraudulent transactions, account takeovers, money laundering, and other prohibited conduct described in our Terms & Conditions.
• Legal and regulatory compliance — to fulfil our obligations under applicable anti-money-laundering, age verification, and data protection requirements, and to respond to lawful requests from regulatory or law enforcement authorities.
• Marketing and promotions — to send you SMS notifications about bonuses, special promotions, cricket betting markets, and platform updates, but only where you have consented to receive such communications. You may opt out at any time by contacting our support team.

55r does not sell or rent your personal data. We share your data only in the following limited circumstances, each subject to strict contractual confidentiality obligations:

• Payment processors — we share transaction reference data with bKash, Nagad, Rocket, Upay, and our bank partners solely to process your deposits and withdrawals. These partners receive only the minimum data required to complete the transaction.
• Identity verification and KYC providers — your identification documents and related data are shared with our certified KYC partner to verify your age and identity. This provider is bound by strict data processing agreements and cannot use your data for any other purpose.
• Fraud prevention and compliance services — aggregated risk signals and flagged transaction data may be shared with anti-money-laundering screening partners to detect and prevent financial crime. Individual player data is pseudonymised where technically feasible.
• Legal and regulatory disclosure — we may disclose your personal data to law enforcement, regulatory bodies, courts, or other government authorities where we are legally required to do so, or where we have a good-faith belief that disclosure is necessary to protect our legal rights or to prevent imminent harm.

55r uses cookies and similar tracking technologies (such as local storage and session tokens) to operate the Platform, keep you logged in securely, remember your preferences, and understand how players navigate our site so we can improve it. Cookies are small text files placed on your device when you visit the Platform.

You can control cookie settings through your browser preferences. Please note that disabling certain essential cookies may affect the functionality of the Platform, including your ability to log in and maintain your session.

55r retains your personal data for as long as your account remains active and for a defined period thereafter as required by applicable law and our anti-money-laundering obligations. Specifically: account registration data and transaction records are retained for a minimum of 5 years from account closure or last transaction, whichever is later, to comply with financial record-keeping regulations. KYC identity documents are retained for the same period. Support correspondence is retained for 2 years from the date of the last interaction, unless it relates to a dispute that is still unresolved, in which case it is retained until the dispute is fully resolved plus 1 year.

When personal data is no longer required, 55r securely deletes or anonymises it so that it can no longer be associated with you. Anonymised or aggregated data (from which individuals cannot be identified) may be retained indefinitely for statistical and product improvement purposes.

As a registered 55r player, you have the following rights with respect to your personal data. To exercise any of these rights, contact our support team at [email protected] from your registered contact details:

• Right of access — you may request a copy of all personal data 55r holds about you. We will fulfil verified requests within 15 business days.
• Right to rectification — if any of the personal data we hold about you is inaccurate or incomplete, you have the right to request that we correct or complete it.
• Right to erasure — you may request deletion of your personal data where it is no longer necessary for the purpose it was collected, subject to our legal retention obligations described in Section 6.
• Right to restrict processing — in certain circumstances (e.g., where you contest the accuracy of data we hold), you may request that we restrict how we use your personal data while the matter is resolved.
• Right to withdraw consent — where 55r processes your data based on your consent (e.g., promotional SMS), you may withdraw that consent at any time without affecting the lawfulness of processing carried out before withdrawal.

55r takes the security of your personal and financial data seriously. We implement a range of technical and organisational measures to protect your data against unauthorised access, loss, destruction, or alteration. These measures include 256-bit SSL/TLS encryption for all data in transit, encrypted storage for sensitive data at rest, multi-factor authentication for internal system access, regular penetration testing and vulnerability assessments, and 24/7 system monitoring with automated anomaly detection.

While 55r takes all reasonable steps to protect your data, no internet-based system is completely immune to security risks. In the event of a data breach that is likely to result in a high risk to your rights and freedoms, 55r will notify affected players without undue delay via SMS to their registered mobile number.

The 55r Platform is strictly for adults aged 21 and above. We do not knowingly collect personal data from any person under the age of 21. If we discover that personal data has been collected from a person under 21, we will immediately suspend the associated account, delete the personal data, and return any deposited funds to the payment source after completing our investigation. If you believe a minor has registered an account on 55r, please contact us immediately at [email protected].

55r may update this Privacy Policy from time to time to reflect changes in our data practices, legal requirements, or platform features. When we make material changes, we will notify registered players by SMS to their registered mobile number and will publish the updated policy on the Platform with a revised Last Updated date. Your continued use of the Platform after a revised policy is published constitutes your acceptance of the updated policy. If you do not agree to the revised policy, you should stop using the Platform and may request account closure and data deletion in accordance with the rights described in Section 7.

If you have questions, concerns, or requests relating to this Privacy Policy or how 55r handles your personal data, our support team is available 24 hours a day, 7 days a week.

Email (plain text, not a link): [email protected]